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Please take the time to measure passages,
dimensions and carefully consider your shipping requirements. Do you
have a loading dock, or will you need a lift gate? Do you require
special handling, like our
White Glove
Delivery? Make sure you understand the process of
receiving in your new unit and be prepared for any
shipping issues
that might arise.
If a Limited
Access Delivery is required, there should be appropriate
preparation. Click on the links above or right for more information.
Frequently Asked Shipping Questions
What is a lift-gate?
A lift-gate is a used to raise and lower items from ground level to
the level of the bed on a tractor trailer.
Freight companies deliver our freezers on a tractor trailer which
is 56 inches above the ground and that are designed to load and
unload at a loading dock - or with a
fork-lift. If your delivery location does not have a loading dock or
fork-lift and the item is too heavy to remove from the trailer by
hand, you will need to remove them from the
truck by yourself – the driver will NOT be obliged to help!
The average cost of a lift-gate is as much as $80-100
more than the basic (loading dock delivery) charge.
IDS has negotiated very low rates with
freight companies, but the lift gate delivery charge is unavoidable in
many cases. The best way to find your actual lift-gate cost is to
have it quoted… ask for it to be included at
the time of your initial quote and we can all save time and
money by avoiding re-quotes.
What about Residential Delivery?
Residential delivery is a term and fee used by freight carriers to
describe delivery to any address which is not
zoned commercial. Usually a home, but it could be a church,
farm community center etc. Businesses run from a home are
still considered residential. The average
delivery fee can be around $50. in addition
to other shipping rates, including the additional lift-gate
usually required.
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