*The full manufacturer's warranty will accompany your new
unit.
Note:
IDS chest freezers are most often sold in the 115V
cabinet, but are
also available in 230V, (shipped without a plug)
however, if you specify
the NEMA number and shape for the plug, we
can install it before shipping.
The manufacturer warrants, for IDS Chest Freezers,
to the original purchaser, all parts and workmanship
for eighteen months from the date of shipment, including reasonable labor
allowances for repairs or replacement of defective parts when performed by an
authorized Service Agent. Under the above warranty
provisions, the manufacturer will supply replacement parts for any part
proven defective in material and workmanship. Warranty
does not cover transit, accidental damage, misuse, fire, flood or
other conditions beyond the control of the
manufacturer.
Should
you experience a problem, please proceed as follows:
-
If there is shipping damage, notify the driver
and the shipper immediately. Do not call the manufacturer - the shipper is
liable for any damage in transit.
-
Contact the manufacturer or its agent for trouble shooting advice
as soon as the defect is detected.
-
Please have the model number and serial number handy so that we
can pull the file on your freezer and handle any questions you may have.
-
If malfunction is electrical and external to the sealed
refrigeration system, you or your service department may proceed with
replacement of defective parts.
-
If the problem appears to be internal, or is a refrigerant leak
beyond the scope of your service
department, we suggest you call our
factory service department for assistance.
-
Under no circumstances should the unit be
returned without prior authorization. Any attempts to ship units without
authorization number (RMA) will be refused.
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