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Industrial Freezer Sales
A Division of IDS

     Walk-in Warranty           

Phone (818) 597-4300    
Email: service@freezerlink.com
      

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Walk-in Refrigeration Warranty Overview. The document that supports your individual unit will accompany the unit when it is shipped to you.

Download PDF format here.

FIVE YEAR ORIGINAL COMPRESSOR WARRANTY

Manufacturer extends the following warranty to the original purchaser/user, which shall be deemed to mean the individual or company for whom the warranted product (s) was originally installed. It neither assumes, nor authorizes any person to assume, any obligation other than that covered by this warranty, and applies only within the continental boundaries of the United States of America, its territories and possessions, and Canada.

Manufacturer warrants this product to be free from defects in material or workmanship under normal use and service. In the event of failure, the obligation of Manufacturer under this warranty shall be limited to repairing or replacing with a like compressor, at Manufacturer’s option, IN THEIR FACILITY, any original equipment compressor only from the warranted original equipment product which proves defective, and which Manufacturer’s examination shall disclose to its satisfaction to be thus defective, and which cannot be placed back into operation in the field with normal service efforts.

A replacement compressor installed as a result of this warranty is not subsequently covered by this warranty.  Manufacturer reserves the right to require the return, collect freight, of any defective part. A  Manufacturer provided authorization number is required before the return of any parts or equipment. Should purchaser elect to obtain a replacement for the defective compressor locally in lieu of purchasing the part directly from  Manufacturer, Manufacturer's financial obligation will be limited to a reimbursement consistent with the purchaser's/user's then current purchase price for the defective compressor acquired from  Manufacturer minus any applicable salvage value. The warranty is in force for five (5) years from date of installation, but not longer than five (5) years six (6) months from THE Manufacturer invoice date. Any claim for defects occurring between five (5) years and five (5) years six (6) months from Manufacturer invoice date must furnish proof that installation did occur within six (6) months of  Manufacturer invoice date.

FIFTEEN YEAR ORIGINAL EQUIPMENT PANEL WARRANTY INDUSTRIAL WALK-IN ROOM PANELS WARRANTY COVERAGE

Manufacturer extends the following warranty to the original purchaser/user, which shall be deemed to mean the individual or company for whom the warranted product (s) was originally installed. It neither assumes, nor authorizes any person to assume, any obligation other than that covered by this warranty, and applies only within the continental boundaries of the United States of America, its territories and possessions, and Canada.

Manufacturer warrants this product to be free from defects in material or workmanship under normal use and service. In the event of failure, the obligation of Manufacturer under this warranty shall be limited to repairing or replacing with a like part, at Manufacturer’s option, AT THEIR FACILITY, any original equipment part of the warranted original equipment product which proves defective, and which Manufacturer’s examination shall disclose to its satisfaction to be thus defective, and which cannot be placed back into operation in the field with normal service efforts.

A replacement panel installed as a result of this warranty is not subsequently covered by this warranty.  Manufacturer reserves the right to require the return, collect freight, of any defective panel. A Manufacturer provided authorization number is required before the return of any panel.

The warranty is in force for fifteen (15) years from date of installation, but not longer than fifteen (15) years six (6) months from Manufacturer invoice date. Any claim for defects occurring between fifteen (15) years and fifteen (15) years six (6) months from Manufacturer invoice date must furnish proof that installation date did occur within six (6) months of Manufacturer invoice date.

WARRANTY EXCLUSIONS: This warranty does not apply to equipment which has been subject to removal from original installation site, dismantled and rebuilt, or subject to any accident, alterations by unauthorized service, negligence, abuse, misuse, or improper installation. This warranty does not apply to the panel finish. This warranty does not include any labor or mileage charges for replacement or repair of defective panels.

IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH OF THE WARRANTIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

FOR EACH OF THE WARRANTIES SET FORTH HEREIN, UNDER NO CIRCUMSTANCES WHATSOEVER SHALL MANUFACTURER BE LIABLE TO PURCHASER FOR LOSS OF USE, REVENUE OR PROFIT OR FOR ANY OTHER INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSSES INVOLVING PRODUCT LOSS.

ALL WARRANTY CLAIMS MUST BE RECEIVED BY MANUFACTURER WITHIN 30 DAYS OF EQUIPMENT FAILURE. ALL WARRANTY CLAIMS MUST INCLUDE MANUFACTURER EQUIPMENT MODEL AND SERIAL NUMBERS.

18 MONTHS ORIGINAL INDUSTRIAL EQUIPMENT PARTS WARRANTY

INDUSTRIAL REFRIGERATION PRODUCTS COVERAGE:  Manufacturer extends the following warranty to the original purchaser/user, which shall be deemed to mean the individual or company for whom the warranted product(s) was originally installed. It neither assumes, nor authorizes any person to assume, any obligation other than that covered by this warranty and applies only within the continental boundaries of the United States of America, its territories and Possessions, and Canada.

Manufacturer warrants this product to be free from defects in material or workmanship under normal use and service. In the event of failure, the

obligation of Manufacturer under this warranty shall be limited to repairing or replacing with a like part, at Manufacturer’s option, AT THEIR FACILITY, any original equipment part of the warranted original equipment product which proves defective, and which Manufacturer’s examination shall disclose to its satisfaction to be thus defective, and which cannot be placed back into operation in the field with normal service efforts.

A replacement part installed as a result of this warranty is not subsequently covered by this warranty.  Manufacturer reserves the right to require the return, collect freight, of any defective part. A  Manufacturer provided authorization number is required before the return of any parts or equipment.

Should purchaser elect to obtain a replacement for the defective part locally in lieu of purchasing the part directly from Manufacturer, Manufacturer’s financial obligation will be limited to reimbursement consistent with the original purchaser’s/user’s then current purchase price for the defective part acquired from Manufacturer.

The warranty is in force for eighteen (18) months from date of installation, but not longer than twenty-four (24) months from Manufacturer invoice date. Any claim for defects occurring between eighteen (18) months and twenty-four (24) months from Manufacturer invoice date must furnish proof that installation date did occur within six (6) months of Manufacturer invoice date.

WARRANTY EXCLUSIONS: This warranty does not apply to equipment which has been subject to removal from original installation site, dismantled and rebuilt, or subject to any accident, alterations by unauthorized service, negligence, abuse, misuse, or improper installation. This warranty does not include any labor or mileage charges for replacement or repair of defective parts. This warranty does not include replacement of any expendable items such as refrigerants, oils, filters or driers.