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White Glove Delivery
White Glove
deliveries can take up to 10 business days for delivery after
your new freezer ships from
our facilities. This is the amount of time it can take to make proper
arrangements for the delivery from the nearest carrier terminal to you
and is added to the time it takes to ship.
Using this service will include:
-
The actual Trucking Company that will be
delivering your unit will call
you to schedule an appointment for
delivery.
-
Final arrangements for delivery will be made
directly with the actual carrier, not with IDS. We will put them in
touch with you for scheduling.
-
Two men, driver and helper, will arrive at
the appointed time.
The driver and helper will make the
delivery in the Trucking Company vehicle, which
will include a lift gate.
-
Your new freezer will be brought to the room
(no stairs, ground level, unless
otherwise planned) and
remove the
unit from the packing.
No
debris will be left behind.
-
At time of delivery and before the drivers leave, you
should review the check sheet
and completely fill out on how
the the delivery was
performed.
Any damage or anything they do not
do as
promised or anything you did
not like about the delivery will need to be noted on this check
list.
-
If you
check and initial everything with no notes,
you
are stating that the freezer was received with no damage and no
claims can be filed.
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